Accessibility Statement.

Our venues

We perform primarily at Five Points Theatre (1 Dunlop Street W, Barrie) and, for select productions, at partner venues including Gravenhurst Opera House. Each venue's accessibility features — including wheelchair seating, accessible washrooms, and assistive listening — are managed by that venue. Please contact the venue's box office for specific accommodations, or contact us and we will help coordinate.

Requesting accommodations

If you need an accommodation to attend a performance — including accessible seating, service-animal information, or support-person tickets — please contact us in advance so we can help make your visit as smooth as possible.

Email info@theatrebythebay.com or use our contact form. We aim to respond within two business days.

Website accessibility

We design this website to be usable with a keyboard and with assistive technology, and we work toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Ongoing work includes:

• A "Skip to main content" link at the top of every page.
• Descriptive alt text on production imagery and meaningful icons.
• Sufficient colour contrast for text against our dark theatrical palette.
• Semantic HTML landmarks so screen readers can navigate the site.
• Keyboard focus indicators on interactive elements.

Accessibility is a continuous effort. If you encounter a barrier on this site, please let us know at info@theatrebythebay.com and we will work to fix it.

AODA

As an Ontario organization we work to meet our obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), including customer-service standards and information-and-communications standards. Documentation of our approach is available on request.

Feedback

We welcome feedback about the accessibility of our productions, venues, and website. Contact:

Theatre by the Bay
1 Dunlop Street W, Barrie, ON L4N 1A1, Canada
info@theatrebythebay.com